Before Inquiring
- Operating Hours: Our operating hours are from Monday to Friday, 9 AM to 6 PM. We are closed on weekends and Japanese public holidays.
- Reservation Changes and Cancellations: Please notify us of any reservation changes or cancellations at least 11 days in advance. Otherwise, a cancellation fee may apply.
The cancellation charges are as follows:
• 8 to 10 days prior: 30%
• The day before to 7 days prior: 50%
• Same day: 100%
* Cancellation policies may vary depending on peak/off-peak seasons. - Clarify Inquiry Details: Please organize your inquiry details clearly before contacting us. For example, including a detailed description of your question will allow us to provide a faster and more accurate response.
- Contact Methods: We accept reservation inquiries via email and Kakao Talk/LINE. For email inquiries, please fill out the email form on the right or send an email to [reserve@jy-corp.jp]. For KakaoTalk/LINE reservation inquiries, please scan the QR code below.
Contact Information
2F, Trust Machiya, 6-19-14 Machiya, Arakawa-ku, Tokyo
reserve@jy-corp.jp
+81-03-4400-9555
Week 9:00-18:00